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Ask most business owners what their brand is and they will point to a logo. Ask what it feels like to deal with them, and the answers get vaguer. A brand personality closes that gap. It describes the character of the business in a way that guides how it looks, sounds and behaves. Brand archetypes are one of the simplest ways to choose one.

Where archetypes come from

The idea of archetypes comes from the psychiatrist Carl Jung, who described universal patterns of character and story that recur across cultures.[1] In marketing, Margaret Mark and Carol Pearson adapted this into twelve brand archetypes in their book The Hero and the Outlaw, arguing that brands with a clear archetype are easier for people to understand and relate to.[2] It is worth being clear that archetypes are a practical framework for making decisions, not a scientific law. Their value is in giving a team a shared picture of who the brand is.

The twelve archetypes at a glance

What an archetype changes in practice

An archetype turns an abstract idea into concrete choices. A Sage tends to sound knowledgeable and calm, favouring clear explanations, evidence and restrained design. A Jester is playful and irreverent, with a lighter tone and more energetic visuals. A Caregiver speaks warmly and reassuringly, and shows its support through its language and imagery. The same business could be described in many ways, but once you choose, a lot of later decisions get easier: the tone of an email, the style of a photograph, the way a complaint is answered.

How brand personality relates to research

Jennifer Aaker’s widely cited research on brand personality identified five dimensions through which people describe brands: sincerity, excitement, competence, sophistication and ruggedness.[3] This supports the practical point that customers do attribute human characteristics to brands, and that those impressions influence how they feel about them. An archetype is a way of choosing those characteristics on purpose rather than leaving them to chance.

How to choose yours

  1. Start with your customers. Which personality would they most trust or enjoy dealing with in your category?
  2. Look at your own character. A founder-led business will feel false if the brand personality is nothing like the people behind it.
  3. Look at the competition. If every competitor sounds like a Ruler, a Sage or Everyman may stand out.
  4. Pick a primary archetype, and at most one secondary. Too many and you are back to a blurry personality.
  5. Test it. Draft a headline, a social post and an email reply in that voice. Does it still feel like you?

Mistakes to avoid

Why pick one early

An archetype keeps every later decision pulling in the same direction. Colours, typography, imagery, writing style and even how you handle customer service can all be checked against one question: is this what a Sage, Hero or Creator would do? In Brand OS, choosing your archetype is one of the first guided steps, and it shapes your logo concepts, messaging and visual identity. You can read how the steps fit together on our How it works page.

References

  1. Jung, C. G. (1968). The Archetypes and the Collective Unconscious (Collected Works, Vol. 9, Part 1, 2nd ed.). Princeton University Press.
  2. Mark, M. and Pearson, C. S. (2001). The Hero and the Outlaw: Building Extraordinary Brands Through the Power of Archetypes. McGraw-Hill.
  3. Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356. doi.org/10.1177/002224379703400304.

Sources are given so you can read the originals. Archetypes are a practical framework rather than a scientific classification.

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